How killer questions can lead to big changes

Annabel Dunstan MPRCA, Founder and CEO of Question & Retain, explores how the most powerful strategies come from asking the right questions.

In a competitive market, brands need to go beyond surface-level strategies to succeed. We’ve developed a distinctive approach to insights research built around asking “killer questions”—those that reveal deep truths and unlock actionable insights. By focusing on employees, clients, and external stakeholders, brands can drive growth, build stronger relationships, and create lasting change.

From vague goals to clear objectives: the impact of active listening

In a world where everyone’s shouting, it’s easy to underestimate the power of listening. Nutrition coach – and Fourteen Forty colleague – Sian Aherne outlines five active listening approaches to build trust and deliver better advice.

What’s the purpose of marketing in 2024?

By Guy Corbet, Fourteen Forty

Received wisdom tells us that businesses should do enough to stay in business, naturally enough.  It also tells us staying in business in itself is not enough.  Businesses and brands should also show leadership, pursuing a social purpose, so says the received wisdom.  It motivates workers and it mobilises customers.

That’s why it was so interesting to hear Kenyatte Nelson, Chief Membership & Customer Officer at the Co-op, at a recent conference. He said that “if I’m not clear about helping my customer meet their purpose, then there’s no purpose for being”. 

Labour set for a juggling act as they as they eye up the keys to Downing Street

By Charles Fletcher, Founder and Managing Director of Navigate Politics

With a General Election a year or so away (give or take), the mortgage crisis, back-to-back strikes and rising immigration are all creating a serious headache for the Government.

However, whether they’re simply being too risk-averse, fear alienating voters or are biding their time, Labour give the impression that many pages of their internal policy strategy still read ‘intentionally blank’.

As the long campaign cranks into full gear, we’ve taken a look at the areas Labour will be hoping to capitalise on and build their own narrative as we approach the election…